Make sure you send a Return Request to firstname.lastname@example.org explaining the reason for your return. Once approved, a Return Confirmation email will be sent and you may proceed to send your item(s) back to us. The client is responsible for the shipping costs of the returned item.
Mail return item(s) to:
200 BLVD De La Fuentes 05 San Juan, Puerto Rico 00926
Hip Hop DOES NOT accept any returns or exchanges in cases of:
- On Sale Items.
- Items without proper tags attached or without their proper packaging or
boxes. Items must be unwashed and unused.
- Altered or after sale damaged items.
- Swimsuits, jewelry, bags or any other accessories.
- Only seven days (7) are provided for any exchange after the item has arrived.
Any returned regular price items will be granted store credit for the amount of the original purchase through a Gift Card provided via email. No money refunds are provided. 30 days will be provided to use said store credit.